Data deletion for Maze Quest
Remove your cloud copy before clearing local data. Disable synchronization on other devices to prevent another upload.
7. Retention and security
Local game data remains until you clear it or uninstall, subject to Android backup and restore settings. An optional cloud save remains in Google's storage until deleted through the game or Google's controls, subject to Google's retention practices. Turning synchronization off or uninstalling does not itself request cloud deletion. Google manages retention of its own SDK, profile and purchase records under its policies.
We keep support correspondence only as long as needed to deal with the request and any necessary legal, security or dispute records. In deciding retention, we consider whether the issue remains open, whether records are needed for a legal obligation or claim, and whether the purpose can be met with less information. You can ask us to delete correspondence; if we must retain a limited record, we will explain why.
The game uses Android's app storage protections, limits saved-game access to the connected player and avoids uploading device preferences in its cloud archive. Google states that Play Games SDK data is encrypted in transit using HTTPS. We do not claim end-to-end encryption, and no storage or transmission method is completely secure.
8. Delete progress or a cloud backup
If you want to remove both cloud and local progress, turn off cloud saves on your other devices first. Keep Maze Quest installed on the device you will use to request cloud deletion, and connect to the internet.
Open Maze Quest > Settings > Cloud saves > Delete cloud backup. Check the player name and confirm. The game turns synchronization off and requests deletion of its named Maze Quest backup. If deletion cannot be confirmed, reconnect and retry. This action leaves progress on the phone and copies on other devices intact; a device with cloud saves still enabled can upload its copy again. A previously queued request may also finish.
To remove local progress and preferences, use Android Settings > Apps > Maze Quest > Storage > Clear storage / Clear data, or uninstall. Android wording varies by device. Review device backup and restore settings too, because a backup can restore local data later. These actions alone do not delete the Play Games cloud backup.
You can also use Google's individual-game data deletion controls for Maze Quest. Those controls can affect other Play Games information as well. Play Games data, Google Play History and Google purchase records have separate controls and retention rules. Neither the in-game cloud deletion action nor an email to Enocus deletes your Google account or Play Games profile.
Enocus has no separate player account to delete and no server copy of your saved maze. To request deletion of information you sent us directly, email [email protected] with the subject 'Maze Quest privacy request' and describe the correspondence concerned. We may need proportionate verification before acting. Do not send identity documents or passwords unless specifically necessary and requested through an appropriate channel.
Read the full privacy policy for other processing and your rights.